Omnichat (原Easychat）創辦於 2017年，是來自香港的新創企業，專注於發展全通路對話式商務 (Omnichannel Chat Commerce)。涉及技術和產品包括串接官網對話及整合不同社群通訊軟體， 跨渠道用戶數據追蹤，全通路線上線下 OMO 導購銷售，Live Chat、Chatbot、自動化跨渠道再行銷，快速讓客戶營收成長及提升銷售轉換。目前正服務包括台灣、香港、馬來西亞等多個亞洲城市的零售品牌客戶。在2020年，Omnichat完成由亞洲最大創投機構「之初創投 AppWorks Ventures」領投2,400萬募資，進一步發展包括台灣在內大東南亞市場。

Omnichat 堅信「透過對話，把訪客轉化成顧客」。 全通路對話式商務 (Omnichannel Chat Commerce) 將會徹底顛覆整個數位行銷行業，而 Omnichat 正走在技術革新的最尖端。加入我們核心團隊，一起打全球最大的對話式銷售平台。

我們正在尋找有自信、具親切感、有責任感並具有電商行銷觀念的客戶經理。

客戶的成長是我們最重視的一環，而作為客戶經理，你將是團隊與客戶溝通的橋樑。你需在第一線支援客戶，瞭解需求、解決問題、協助客戶成功導入，將客戶的需求反饋給產品團隊，從而協助公司打造更棒的產品。因此，你將有機會與業務部門和產品部門同事緊密合作，負責協助電商客戶導入系統及成長。

｜Responsibility
- Developing solid relationships with customers, understanding their needs and challenges, providing tailored solutions, and helping them achieve their goals.
-Provide real-time assistance to process online, solve operational problems for customers, and maintain relationships with key customers.
-Providing training and support for products or services to ensure that customers can take full advantage of their features and successfully use them.
-Collect user opinions and provide them to the product department, and assist in product testing of new features
-Assist customers in renewing their contracts. Most of our customers are from Singapore and Malaysia.


｜Company Benefits
-Efficient, flexible, lively and self-disciplined work environment and teams
-Ten days of paid leave are granted in the first year of the day of employment
-Sick leave, physiological leave, birthday leave with full pay
-Flexible commuting
-Team Building events
-Physical health examination subsidy
-Training grants

｜Must have
-Fluency in English and Mandarin

｜Personality
-Self-motivated and driven to succeed.
-High-pressure resistance
-Have a strong ability to follow through on tasks and projects