This role will suit those who are ambitious and independent-minded and who are keen to work and develop their careers within a multi-disciplined and multi-cultural team.

Role Purpose:

To continue to build the account for Kantar Worldpanel through delivering strong business insights with the consumer panel data.

Key Role Responsibilities & Competencies:

1. Participating in the projects negotiation and understand clients request.

- Collect and analyze client's request information, organize relevant people in the company and the department to collectively analyze and discuss project needs and provide quotations.
- Collect and prepare relevant data and materials for the project negotiation, organize the communication and negotiation and provide information support and professional advice during the negotiation process.
- Accept orders from clients keep contact with clients and communicate to confirm the relevant details of the report production.

2. Managing the operation and execution of the project

- Keep contact with data production department, utilize relevant software and analytical skills to collect, classify and prepare key data group and ensure data accuracy and reliable.
- Organize and compile data analysis report based on the contract and detail requirement, make sure the report materials are reliable and process if precise.

3. Maintain client relationship and provide customer service

- Maintain daily contact with the clients, handle customer consultation and complaint, build and keep good relationship with the clients.
- Organize client meetings, collect and prepare meeting materials, compile meeting related report.
- Identify client's potential needs, maintain and expand the sales on the existing clients, discover potential client value.
- Participate in setting new client development plan and the detail implementation, turn newly potential client into current client.

4. Revenue forecast and client revenue management

- Analyze and summarize historical revenue data, make reasonable revenue forecast, provide information support and professional advice for the departmental business plan.
- Manage client revenue sheet, maintain contact with finance department and ensure timely payment of projects.

5. Understand business dynamic and solve technical problem

- Use intranet, internet or commercial magazines to find out Kantar and consumer panel activities related to the team as well as to the clients.
- Collect and analyze competitors and market information; be well aware of the advantages and disadvantages of competitors; offer information support and suggestions in order to maintain and elevate the competitiveness of the company.
- Participate in solving professional and technical difficulties, provide professional support to the provincial and regional projects.

6. Participate in process improvement and technique innovation

- Improve the operating skills of the applicable software, ensure data accuracy and improve the efficiency of data classification.
- Improve the production process and method of regular client report and diagram, improve the report production efficiency.
- Share with team members the approaches of process and technical improvement, push forward the improvement implementation.

7. Organize, build and maintain the team

- Based on business expansion, set and organize to implement the recruitment plan of the team members.
- Set working objectives for the whole team, guide tem members to set personal working objectives and development plan, monitor the objective carry-out and evaluate the objective implementation.
- Organize training for the team members, provide guidance and advices to the daily work of subordinates, improve staff's overall ability and competency

• Education: University bachelor degree; majored in marketing, statistics, psychology, or other relevant subjects
•  Experience: 2~3years or more experience in market research and minimum 2 years of management experience
• Knowledge: Have a good knowledge of relevant expertise, as well as of customer fixed panel product and system knowledge; proficient in the use of MS Office and customer fixed panel analysis software
• Capacities: Good oral and written English; having a strong sense of responsibility; good communication, organization and coordination abilities; team building and good at analyzing and solving problems; good learner and innovator; sensitive to market and capable of handling pressure