KKCompany Technologies Group is a leading technology group in software services. We have created the world’s first legal music streaming platform, KKBOX, and are an international software technology group focused on “multimedia technologies, digital cloud, and AI applications” as our core business to create value for the customers. The group consists of self-owned brands including KKBOX, BlendVision and Going Cloud with enterprise customers across Asia. KKCompany Technologies has attained OpenChain ISO/IEC 5230 and ISO 27001 third-party international certification.

We have over 500 employees across offices in Tokyo, Singapore, Taipei, Kaohsiung, and Hong Kong. For more information please visit our website:www.kkcompany.com and blog: blog.kkcompany.com

Responsibility:

• Project feature planning and service reliability management - be able to take business requirements from Enterprise customers, work closely with engineering managers and associated teams (i.e., product, designers, quality assurance, customer support teams, etc...), to define, plan, organize, control, and drive end-to-end solutions.
• Accountable for on-time service delivery with high quality, successfully executing project management plans, delivering customer requirements through enterprise services, and ensuring post launch service operation efficiency and scalability.
• Global operation SOP planning and execution, managing incident, issue, request, and changes related to service reliability.
• Operation commander for P0 emergency issues management to push for immediate resolution
• Oversee the overall resource planning, allocation, technical feasibility, effort estimations and execution of various projects management of associated development teams and risk management measurement
• Demonstrate project knowledge, and facilitate the development of requirements in consideration of known technical capabilities and limitations
• Scheduling and resource management: develop and manage the release plan via a clearly defined roadmap, working with scrum teams i.e., engineering, designers, quality assurance, customer support teams, to ensure on time and high quality delivery
• Facilitate and solidify project management by creating, managing, and optimizing communications and processes to improve efficiency
• Stakeholder management across entire project life cycle to inform project status, updates, and risks
• Cultivate relationships across engineering and cross teams, serving directly as the end-to-end liaison for cross functional team communication

Requirements:

• 5+ years of experience as a Technical Project Manager leading complex technology or service launches
• In-depth knowledge and experience running an enterprise application development project through the entire software development lifecycle
• Experience with Scrum/Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM, or equivalent are preferred
• Strong attention to detail and excellent problem-solving skills
• Strong verbal/written communication in both Chinese & English, and data presentation skills, including ability to effectively communicate with both business and technical teams
• Self-directed, yet highly-cooperative and flexible work style within the team
• Must have excellent problem solving, presentation and leadership skills and the ability to comprehend, analyze and communicate to all levels of the organization, including senior management.
• Requires excellent analytical ability, facilitation and communication skills, plus strong judgment and decision-making abilities, being able to communicate to all levels of the organization, including senior management

Nice to Have:

• Japanese speaking a plus
• Experience working with remote and global teams a plus